![]() If those tips are resolving the issue, and it is not occurring in any other channel on your device as you mentioned, you'll want to continue following up with the channel provider for more help. Notably, try removing the channel from your Roku home screen, restart your device, then try adding the channel back once more. ![]() Our recommendations for troubleshooting channel-specific issues are detailed here. You'll need to reach out to Amazon support to report the issue, discuss further investigation of your specific issue in their channel, and request additional updates on the status of the issue. We'll help pass along the feedback to a channel (app) provider, however, channel specific issues often require a channel-side update in order to be resolved. If you are experiencing an issue that only affects a specific channel, the channel provider will need to investigate the issue occurring within their channel to help work toward a potential resolution. So if you start to watch a movie and after some minutes you realize that the subtitles are getting ahead of the video, just select the 23.976 version of the subtitles and they'll be fine for the rest of the movie.For the note here. When enabled, it creates a copy of the subtitles but with the times converted from 24 to 23.976 fps. It adds the option "Provide 23.976 fps subtitles" in the addon preferences. Unfortunately I couldn't find an option in Kodi to change the fps of subtitles on the fly, so I made a small modification in the Amazon VOD addon. Converting the times from 24 fps to 23.976 fps fixes the subtitles. ![]() It seems the problem is that Amazon is incorrectly providing subtitles with times for 24 fps while the videos actually play at 23.976 fps. Since it's not a constant delay, the option in Kodi to adjust the delay of the subtitles is not very useful (it would be necessary to adjust it several times during the movie). FEATURES: - Supports Netflix, Disney+, Amazon Prime Video, YouTube. They start correctly but gradually they are getting ahead of the video more and more. You get more out of your video content by adding subtitles to everything you create. I also restarted my computer and still same. It is only for closed captioned subtitles as I realized, not sure about that tho. I've tried on other series but it was the same. ![]() I don't know if this problem happens in other countries as well, but least in Spain there are many movies and TV shows with the subtitles out of sync. 13 Posted by 11 months ago Subtitles Out of Sync I've been using amazon prime for like a week but today my subtitles are 1 second early with respect to audio and video. ![]()
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